In a perfect world every part of your company would work without a flaw. You’d sell more product, schedule more services, make more money. Sounds great doesn’t it? The truth is that in real life, nothing ever works flawlessly. If you’re not selling products, or services you’re not making money. If your service is poor and you get a bad reputation, you’re not making any money. If your product is breaking all of the time and word gets out, you’re not making any money. This sounds more like real life doesn’t it? The truth is there are so many negative things that can affect your business that it is amazing any company can make a profit in this day and age.
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