Direct marketing is not just about brochures, emails and coupons. It requires creativity. Regardless of the communication channel, the key is to ask for a response by any means. One of the major difficulties in trying to define the specificity of direct marketing consists in choosing the most complete definition. Here’s one of the definitions proposed by Direct Marketing Association (DMA): “Direct marketing is an interactive system of marketing that uses one or more means of communication to obtain a measurable response that can lead in some cases, to acquisition.” The most popular tools used in direct marketing are: door to door leaflet marketing, radio, television, direct mail, the Internet, call centers, coupons, voicemail, direct sales, etc.